Technical Systems Engineer and Project Management
- Systems Professional trained in project management and technical support for healthcare IT enterprises
- Additional leadership in ongoing division meetings and documentation management workgroup
Professional Experience
Epic Systems — Verona, WI
- Work alongside 16 healthcare organizations (domestic and international) to optimize client-server infrastructure, including virtualization, cybersecurity, performance, and integrations
- Successfully resolved 400+ software-related technical issues, projects, and escalations
- Led web-migration project for eight organizations, delivering successful timelines and 50% faster response times
- Manage team of 15 members responsible for creating and maintaining technical documentation; created training materials that successfully onboarded over 40 employees
UW Madison — Madison, WI
- Research project modeling asteroid 99942 Apophis via MATLAB in 3 stages, with successful results in stages 1 and 2
- Worked closely with physics professor and international team
Virtual / Madison, WI
- Tutored pre-med, undergraduate, and high school students based on specific area of need
- Several long-standing clients with growth based on word-of-mouth
UW Madison — Madison, WI
- On-campus circulation and IT desk position, 15–20 hours/week
Degrees and Certifications
- Windows Server 2022 Administration Course Completion (2024)
- VMware Horizon 8: Infrastructure and Troubleshooting Course Completion (2023)
- CWS-215 Citrix Course Completion (2023)
- Epic Client Systems Administrator 101, 102, and 105 Certifications (2022)
- Double B.S. Mathematics and Physics (2022), University of Wisconsin-Madison
Skills
- MATLAB, Python, PowerShell, and R; Microsoft Suite (Excel, Word, PPT, Outlook)
- Citrix and VMware products; published application, VDI, hypervisors
- Windows Server 2016+; Windows Desktop OS; Active Directory and GPO management